Thursday, 5 November 2009

Introducing Google Commerce Search: Finding holiday gifts faster

The holiday season is right around the corner, so online retailers are gearing up for spikes in traffic. When people go to shop online, search is big part of finding the right product, whether they're looking for a gift or just something for themselves. Today we're aiming to make e-commerce searching as easy as using Google.com with a new enterprise product, Google Commerce Search.



Search quality is a big factor in changing visitors to buyers online, and in making customers happy too. Visitors spend an average of just eight seconds before deciding whether or not to remain on a website, so having a good search tool is important for turning visitors into buyers. Google Commerce Search is hosted by and uses Google search technology to make online retail searching both fast and customizable — visitors to your online store can sort by category, price, brand or any other attribute. E-store administrators can highlight special products or connect related ones so searching is easier for their customers. Google Commerce Search includes a built-in spellchecker and synonyms so if visitors can't remember exactly how to spell the particular toy or perfume or anything else they're hunting for, Google Commerce Search will make some suggestions. Choosing the right one is up to them, though.

Google Commerce Search is hosted in the cloud, meaning it lives online, so e-commerce sites can get up and running quickly. Using a cloud search tool will also help site owners meet the rise in demand from the holiday rush without having to devote extra time or resources to worrying about their capacity or infrastructure. Online retailers are free to focus on their business, while Google focuses on search, and shoppers can find what they need faster.

For more information check out google.com/commercesearch.